Web Design Critique #31: Utmost.org

by on 4th December 2010 with 11 Comments

Every week we take a look at a new website and analyze the design. We’ll point out both the areas that are done well in addition to those that could use some work. Finally, we’ll finish by asking you to provide your own feedback.

Today’s site is Utmost.org.

If you’d like to submit your website to be featured in a future Design Critique, it just takes a few minutes. We charge $24 for critiquing your design – considerably less than you’d pay for a consultant to take a look at your site! You can find out more here.

About Utmost.org

“Discover the wisdom of Oswald Chambers, a man who challenges you to give yourself fully to God. The powerful content of this visionary work speaks straight to the heart, helping you hear what God wants to say to you each day of the year. Shedding fresh light on the Scriptures, Chambers explores the depths of our humanity and our profound need for a God-focused life.”

Here is a section of the homepage:

screenshot

Initial Impression

This site is a blog based on a book called “My Utmost for His Highest.” It’s unclear to me whether the daily posts are simply chunks of the book (Oswald Chambers died in 1917), but it seems like the site’s purpose is largely to promote book sales.

This is important because, to analyze the design properly, we must know the goal of the design. Remember, aesthetics are pretty, design is functional.

We can see then at a glance that from a design point of view, the site seems to be working well. The post of the day is clearly the point of focus on the page, which is convenient for anyone stopping by to see this daily. The aesthetics are simple but not unattractive, the layout is for the most part, clean and uncluttered.

When I look at the header the purpose of the site is clear. My eyes follow the spots of color across the page and I read the title of the site followed by “Daily Devotionals By Oswald Chambers.”

Overall, the site does fairly well on the surface. There are however, some functional issues that I take issue with. We’ll see these below as we examine the site further.

Post Structure

screenshot

The post structure is quite attractive. I like the little date stamp, the title is clear and the passage that the post is based on is clearly indicated at the top. The font size is nice and large and the line spacing isn’t too squished.

There’s even a little link that makes everything extra on the page float away while the text size increases.

screenshot

Considering the target audience for this site is likely progressed in years, the option to make the text bigger and easier to read is an excellent one. In fact, I would make this link into a more prominent button so that visitors can clearly spot it.

Previous Posts

I get that this is a post meant to give users a small, daily tidbit to read, but I still think that it should be much easier to access previous posts. Simple “previous” and “next” links at the bottom and/or top of each post would likely increase the time each visitor spends on your site as they browse previous entries.

Currently, to see older posts you have to scroll to the bottom of the site and use the archives menu or calendar feature. This is fine, but is disconnected from the content and should be a secondary way to navigate, not the primary way.

screenshot

The principal of proximity is a major function of good design. Put simply, it states that you should visually group things that are related. This essentially means that when it seems like two things go together, you should put them together! This rule seems so obvious as to be comical, but is often ignored. For instance, the controls for browsing through posts should be closer to the posts themselves.

Navigation Menu

screenshot

The biggest issue with this page is the functionality of the navigation menu. I call it a navigation menu because it is disguised as this familiar item: it is a dropdown menu of links at the top of the page. Every single user on the web today will expect this to be the controls for navigating the different pages on the website. However, what they get instead is a collection of outgoing links to different sites; and they don’t learn this until they click on them.

Even if the purpose of this site is to funnel traffic to other sites, you should never trick your users into this action. Putting only outgoing links in your navigation simply feels like an underhanded tactic. These should be moved elsewhere and presented in a fashion that clearly indicates that they lead to different sites.

Sending users to different sites is not inherently a bad practice. We all do it! In fact, that’s how many websites, like the one you’re currently reading, make money. However, it’s important that the users know the difference between a link that leads to another place on your site and one that will rabbit trail to somewhere else. If you’re not ashamed of the fact that the link leads elsewhere, then there’s simply no reason to hide it. If you are ashamed of it, then you need to reevaluate your tactics and purpose.

The Tag Cloud

The last feature that I think could be improved is the tag cloud. Tag clouds are neat little widgets. They’re cool and edgy with a 3D spinning effect that feels like you’re using some crazy technology of the future.

screenshot

The problem is, everything about this description goes directly against literally everything else on the site. In fact, as we already stated, it’s a good bet that the audience here is an older crowd. This audience won’t go near that tag cloud and if they do, they likely won’t ever want to again.

This feature is high on eye candy and super low on usability. There are places where such things might be appropriate but this simply isn’t one of them. Instead of a cloud, consider creating a simple list of tags. Even the word “tag” is modern slang so you might want to use “topics” instead.

Your Turn!

Now that you’ve read my comments, pitch in and help out by giving the designer some further advice. Let us know what you think is great about the design and what you think could be stronger. As always, we ask that you also be respectful of the site’s designer and offer clear constructive advice void of any harsh insults.

Comments & Discussion

11 Comments

  • Pingback: Web Design Critique #31: Utmost.org | webozaurus.com

  • Martin

    I enjoyed the tag cloud most on utmost site.

  • http://iamautocomplete.com Angelee

    My vote speaks for my comment. This is really one good place to get help to enhance a site.. so long as we’re open to suggestions and corrections… “Correction is knowledge”

  • http://utmost.org @davidscotttufts

    Thanks for the great critique! You are right on, really appreciate the thoughts on the menu, the archives, and the tag cloud. We will be adding the “Previous” and “Next” buttons to the page, we will also use the “Popular Topics” caption instead of “Popular Tags”, and we also need to figure out what to do with the menu structure as that is a legacy item that came to the new site from when all those external facing links were all actually on one resource site. Also, it was interesting to hear that the focus of the site might have shifted from that of a free resource available to all, to a book sales site, we will have to take a close look at that. Thanks agian, David.

  • Rebecca

    Like the previous and next ideas.
    Hate the navigation bar.
    Also dislike that the twitter also posts on FBook giving me double entries for Utmost…If I wanted a twitter feed, I’d sign up for it!
    I’ve always liked the overall design…clean, modern, and readable.

  • http://www.mylittlegardenvariety.blogspot.com Lauren

    I do like the previous and next idea. One of my least favorite things is not being able to navigate to previous posts easily.

    But I don’t think it is just a book sales site! In fact, one of the reasons I did not buy a new version of the book is because I can find it online, everyday. The site is pretty much an online version of the book and I have always thought it to be gracious that there is such a nice looking site for everyone to use.

    I love the simple design and the colors. I also like the tag cloud even though I understand it to be difficult for some people to use.

  • Deb

    1. Never thought of it as a book sale site because I read it daily as a devotional (I have a number of hard copies, too).

    2. Agree completely about post navigation – I live in Australia which means the post is usually a day behind and I have to scroll down to the little calendar to click on the next day. As I usually read it on an iPhone it is even more fiddly. I would pay for an iPhone version, especially one that was designed as cleanly as this site.

    3. I ignore the tag cloud, as I do on most sites. Look nice, limited functionality.

    4. Layout and colours are a pleasure, really like the little date stamp.

    5. Also don’t like that so many places dual post on FB/Twitter. I use them for completely different things.

    6. Really appreciate the scripture verse tooltips and option to click through – though on iPhone it’s a click through not a tooltip, understandably.

  • http://Facebook Dee

    I think it is a great tool to have on Facebook to share with others on my daily post. I have used My Utmost for His Highest for over 12 years in my own personal devotions and have been richly blessed.

  • http://MegDance.org Meg Davis

    I appreciate that they post the new blurb in my facebook feed everyday. I’ve read more Oswald Chambers through the Utmost site than in my copy of the book.

    I’d like to see the daily quote a little higher up with along with the topic cloud. It’s helpful to see all the topics at a glance. It might be helpful if you were to create a page dedicated to topics so that we could see them all at once.

    And a clear display of outside resources would be helpful so we know when we are leaving the utmost site.

    Thank you for your dedicated help and have fun brainstorming how to make the site easier navigate and better categorized!

    All the best,
    ~Meg

  • paul grubbs

    The FB page should have a complete text of the daily devotional. I do not “like” having to navigate to the utmost.org website to find it. The original text would be helpful to clarify some particularly challenging entries and could easily be made available for “side by side” comparison to the updated version.

    I “dislike” the tweeter version being offered on FB. The tweets are out at midnite and the FB posts are sometimes late in the day or not at all.I have decided not to post on the tweeter posts at all. I would “like” for the FB posts to be automatically updated at midnite thus permitting nite owls and early risers to interact.

    I love the opportunity to share my enthusiasm about OC with my FB friends and appreciate the FB page. Please keep it up!

  • Cheryl

    I go to this page every day. I am an older user and love the tag cloud. I do not see this as a page promoting book sales. It is meant to serve the purpose of spiritual encouragement and food for thought. I like the Bible in one year link.
    I have not paid much attention to anything else as I am not looking for entertainment but nourishment and find this page provides that.

Subscribe
Membership
About the Author