A designer was recently relaying a story about a client who didn’t pay for his website and logo — so she took them both down. If you’ve ever seen the movie, Single White Female, Bridget Fonda is a business app programmer who implants a bug in client’s business software so if they don’t pay on time, the site automatically goes down and there’s a message that if payment is not made within 24 hours, all of the information will be unretrievable. A non-paying client goes over to confront Fonda, and is killed by her insane roommate.
While death may be a bit too much for a non-paying client, in this case the client put up the site again with the logo, and the designer was about to pull it down again. Unfortunately, this action can get you into huge legal trouble. So, what can you do when the client doesn’t pay and you feel the only recourse is to deny them of your design work? Join us as we delve into another murderous Design Dilemma, helping to answer your questions, queries and concerns about the murky world of design.January 12th, 2015 Posted in Design Dilemma
Have you wondered why job ads for designers have become a laundry list of impossible requirements or why job titles have become so diverse? Instead of “web designer” or “graphic designer,” titles read “graphic communications specialist,” “marketing creative associate,” “social media designer,” or “art-thingy person to abuse.” All of these, however, demand full experience and job requirements of an experienced designer.
At a design organization meeting, we all tend to share job postings we have seen and laugh about the ridiculous list of required skills and wonder who among us could ever fill these God-like positions. The answer is: No one! So, join us as we delve into another weird Design Dilemma, helping to answer your questions, queries and concerns about the murky world of design.December 29th, 2014 Posted in Design Dilemma
Every beginning designer has the dream and goal of ascending to the position of creative director, and it’s very attainable for most. All it takes is hard work, a great design or copywriting talent, and the ability to manage a staff of creatives.
There are others, apparently, who have the same dream and goal but without the required experience or abilities. Such is the case of a man who wrote to ask how he could attain the position of creative director—with no experience at all! So, join us as we delve into another slap of reality Design Dilemma, helping to answer your questions, queries and concerns about the murky world of design.December 16th, 2014 Posted in Design Dilemma
“I’ll know what I like when I see it” has been heard by every freelancer presenting designs to a client for approval. Unless you’re a psychic, dealing with a psycho who won’t give you direction as to what they want, preferring for you to “wow” them can mushroom a two week project into two months.
“Philip” wrote in, exasperated by a client who would look at multiple web design sketches, and turn them down, then smile and say those wondrous words of professional appreciation, “I’ll know what I like when I see it!” Naturally, unless you can read the mind of a client like this, which is usually a short story of bad grammar and jumbled thoughts, you could go on, and on, and on, never reaching a solution until the client accuses you of being a bad designer, unable to satisfy a client, etc.November 11th, 2014 Posted in Design Dilemma
A designer was upset that temp positions always ended after a few weeks, and she wanted to know if there was anything she could do to get hired by one of theses clients for a full time position. It’s fairly common these days, as employers test out talent on a trial basis before hiring, training and seeing how much abuse a person will take as a staff member of the company.
So, what steps could she, or anyone in her position take to show the temp employer that they are worth the salary and benefits (and even the buyout from the temp/recruiting agency)? It can be easier than one would think, but there are steps, considerations and legalities one should know to make their case for hiring stronger. Let’s take a look.November 5th, 2014 Posted in Design Dilemma
There’s no bigger hot button in the design industry than crowdsourcing. Sites like fiverr, eLance, 99designs, DesignContest, and oDesk promise digital client relationships while protecting the rights and payments of the “winners.” And therein lay the problem—these sites have winners and losers—mostly losers. But, what if you are a winner?
A designer wrote and asked if he should stay away from these sites or give them a try. He had won $1,000 in a smaller design contest for some music label and was riding high on the thought he could continue winning—and earning money.October 15th, 2014 Posted in Design Dilemma
A designer wrote that he was having trouble deciding whether or not to start using social media to promote his website/client outreach. He asked about blogging, Twitter, Facebook, ads on Facebook, etc. Those are good questions, as social media often gets a bit inflated in the minds of people who think it creates miracles. It does, but only very rarely. Otherwise, it’s hard work.
Social media outreach is free, if you don’t consider the hours you need to spend casually tweeting, adding to Facebook, Google+, and the other popular social media channels. Does a designer have the same social media needs as an ecommerce business? No.October 7th, 2014 Posted in Design Dilemma
As working professionals, we owe it to our industry to mentor those just entering the field so they can become great… and not screw it up for the rest of us by lowering rates and giving creatives a bad name. But, there’s a point of helping that’s too far, when it could impact long relationships and trust built over one’s entire career.
There’s little to no give-and-take when it comes to introductions or allowing someone to use your name for their own advancement, when you don’t really know them. Unfortunately, those who ask for these favors rarely understand why you can’t take them by the hand and shove them on top of a long-time, trusted client or friend.September 17th, 2014 Posted in Design Dilemma
Temporary placement agencies get a bad rap from many freelance creatives. Some for good, or rather bad reasons and others because freelancers don’t understand the subtleties involved with these agencies. Understanding the good, the bad, and the ugly is one way of better dealing with temp firms… or avoiding them!
Join us as we delve into another investigative Design Dilemma, helping to answer your questions, queries and concerns about the murky world of design.September 3rd, 2014 Posted in Design Dilemma
When the internet allowed people to live and work remotely, it trumped FedEx’s overnight delivery with instant delivery. Skype and other messenger apps allowed us to speak with people all over the world and opened markets for clients anywhere. Still, the differences in national culture and language can be a problem for some people.
What do non-American clients and creatives think of us? All they hear are complaints about non-payment, demands for free work and scope creep from here to the moon. They must think we’re a nation of cheats and scammers. Are clients in other nations different? How do they handle business and creatives? So, book a flight to knowledge and wonder by joining us as we delve into another Design Dilemma, helping to answer your questions, queries and concerns about the entire world of design.August 14th, 2014 Posted in Design Dilemma