This article is for both designers and clients/employers. I have been on both sides of this equation so I know how it feels to give feedback as well as receive it and I firmly believe that there is a right and wrong way to go about each task.
Today we’ll look at both sides of the coin and discuss how employers can motivate the people working for them to meet necessary goals and how designers should react in the face of both constructive and destructive criticism.
As we’ll see, designers and managers are often equally guilty of approaching the problem of feedback in a poor manner. While abusive managers do exist, designers tend to unnecessarily wear their feelings on their sleeves and take offense too quickly.